Overall: I would: number the questions Why: That way instead of saying ‘from the question above’, you can reference the exact question.
Q3, Q4, Q6, Q7, Q9: If your main priority is hearing from a lot of students, I would stray away from having required open response questions. These questions can often scare away students from filing out the entire survey. I would recommend making these kinds of questions optional, so students who either do not want to reply or do not have an answer to reply with still fill out the rest of the survey. However, if you feel responses to these questions are vital, I would try and pick which of the open responses are most important to you. Then, you can still require these, but leave the rest optional.
Q3: I would rephrase: ‘From the question above^^ briefly explain what is best about those services selected that make them great.’ To: ‘For question 2, feel free to briefly explain what makes the services you selected better than the ones you did not.’ And: Make this question optional
Q4: I would rephrase: ‘From the question above^^, briefly explain what those services, while still effective, could improve on’ To: ‘For question 2, feel free to briefly explain what those services could improve upon.’ And: Make this question optional
Q6: I would rephrase: ‘From the question above^^, briefly explain what makes these services lackluster and have a need for improvement (could be a small or big issue).’ To: ‘For question 5, feel free to briefly explain what makes these services lackluster and have a need for improvement (could be a small or big issue).’ And: Make this question optional
Q7: I would rephrase: ‘From the question above^^ briefly explain anything in particular the services that need work on currently do well regarding helping students.’ To: ‘For question 5, feel free to briefly explain what these services currently do well to help students.’ And: Make this question optional
Q8: I would rephrase: ‘On a scale of 1-10, how well do you think health services for students are advertised to the general student undergraduate population? Keep in mind that while you or no one that you know personally may or may not have actually used these services before, we are asking how well informed are you of these services and how to access them thanks to the university's efforts .’ To: ‘How well do you think health services for students are advertised to the undergraduate study body? Keep in mind that while you or no one that you know personally may not have used these services before, we are asking how well informed the university has made you of these services and how to access them.’ Why: You include the 1-10 selection as well as what each end of the spectrum means, so you do not need to include this in the question.
Q9: I would rephrase: ‘Give any suggestions about NEW ideas or services that could be implemented into university life for students in the future.’ To: ‘Feel free to provide any suggestions about NEW ideas or services that could be implemented into university health services to benefit students.’ And: Make this question optional Why: Not every student has new ideas on what could be implemented, and requiring them to answer this question could either 1) lower response rates or 2) lead to inaccurate results.
Q10: I would rephrase: ‘On a scale of 1-10, please rate how useful a future University-wide Physical Therapy and/or Chiropractic care and consultation service would be and how often you or those you know would use it.’ To: ‘Please rate how useful a university-wide Physical Therapy and/or Chiropractic care and consultation service would be and how often you or those you know would use it.’ Why: You include the 1-10 selection as well as what each end of the spectrum means, so you do not need to include this in the question.
Q11: I would rephrase: ‘What health insurance do you have? If it is not the University Health Plan, please select what type of insurance it is and specify the name of the program in "other".’ To: ‘What health insurance provider do you have? If it is not the University Health Plan, please select what type of insurance it is and specify the name of the program in "other". If you do not know the name of your health insurance provider, please write “I do not know”.’ Why: This allows students who are not aware of the name of their health insurance plan to still complete the survey. Otherwise, students may close out of the survey without trying to find the name of their insurance provider to avoid taking up more time.